COVID-19 Assessment Centre
What You Need to Know
The Assessment Centre is open daily for pre-booked appointments.
Messages are retrieved from our answering machine daily from 8 am to 3:30 pm each day. When our schedulers call you back, the call display will read 'unknown' private number.
The Centre is being operated by physicians and staff from Carleton Place & District Memorial Hospital, Almonte General Hospital, and Lanark County Paramedic Service, in partnership with the Leeds, Grenville & Lanark District Health Unit (LGLDHU). This Centre is exclusively for the purpose of COVID-19 assessments.
Patients must make an appointment by calling 613-325-1208. No walk-in patients can be accommodated.
Where is the Assessment Centre?
- The Testing Clinic is located at Almonte General Hospital in the Octagon Room.
- The Care Clinic is in the brick building behind the Almonte General Hospital Emergency Department. Patients who have a confirmed appointment with a primary care provider will continue to go to the Care Clinic. Referrals are required.
- Parking is available at the Centre - including curbside parking outside the Octagon Room. There is signage to direct patients.
- Please note that there is no access to Almonte General Hospital from this area.
Who can be tested?
- Anyone with symptoms of COVID-19
- Anyone who is a positive COVID-19 contact as defined by Public Health
- Anyone who is part of a target testing group as defined by the MOHLTC
We do not test children under 2 years of age in our Testing Clinic. Please call your local family physician/ nurse practitioner/Telehealth Ontario to a Care Clinic assessment and testing. Testing is also available through CHEO's Emergency Department (under 6 months of age), or through a dedicated CHEO team at Brewer Park in Ottawa (6 months or older). For
more information, visit: https://www.ottawapublichealth.ca/en/resources/Corona/testingupdates/factsheets/COVID-19-CHEO-Assessment-Centre-Factsheet-EN.pdf
How do I book an appointment?
- If you are asymptomatic or have mild symptoms and are seeking a test, please call 613-325-1208 and leave a message. A scheduler will call you back to book an appointment. The return call will come from a private/unknown number.
- Messages are retrieved from 8 am to 3:30 pm each day.
- For those who do not have access to a phone, please stop by the Testing Clinic and we will assist you in arranging an appointment.
- For local children 2 years or under, please call your family physician/ nurse practitioner/Telehealth Ontario.
- If you have moderate or severe symptoms, please call your family physician/ nurse practitioner/telehealth, or present to a hospital emergency room/call 911, depending on symptom severity. Local physicians in Almonte and Carleton Place staff a referral-based Care Clinic, dedicated to servicing the care needs of their patients. For moderate symptoms requiring a physician assessment, you may also consider accessing an alternate COVID Assessment Centre.
- As this is a novel and emerging virus, please access the government screening tool for an up-to-date list of COVID symptoms.
What happens at the Assessment Centre?
- You will be tested using a swab.
- Most testing is performed via our Testing Clinic.
- Patients will be asked to sanitize their hands and wear a mask. Only essential escorts are permitted (e.g. translator for language barrier)
- Please bring your health card or one piece of identification.
How do I cancel an appointment?
- To cancel a previously booked appointment, please email email@example.com.
- Please include your name, date of birth, health care number and date of appointment in the email content.
How do I get my test results?
If you have a current Ontario Health Card, please go to the government's online portal to access your COVID-19 lab test results. Find the self-serve portal here.
- Results will be available 2-7 days after you are tested. If it has been OVER 7 days, please email firstname.lastname@example.org
- If you have a red/white health card or live outside of Ontario, please email email@example.com. Include your name, date of birth, health card number, and the date of your test in the email content.
- Of note, ALL Positive Tests will be followed up by the Health Unit.
- Watch a video about how COVID-19 tests are processed. Thank you to our EORLA colleagues for all that you are doing.
- Visit the Health Unit website at www.healthunit.org or the Hospital website.
- Call the Health Unit at 1-800-660-5853 ext. 2222 or your local health unit.