Your Healthcare Options
Our hospital is always here to provide emergency medical care. However, you may be able to use another healthcare option to get the care you need, more quickly if your condition is not urgent. These alternate healthcare options may include:
- Calling your family doctor and talking to your pharmacist
- Visiting an urgent care centre or walk-in clinic
- Calling Health Connect Ontario: 811 or 1-866-797-0000 for access to a Healthcare Professional 24 hours a day, 7 days a week
WHEN TO COME TO THE EMERGENCY DEPARTMENT
WHEN TO VISIT AN URGENT CARE CENTRE OR WALK-IN CLINIC
If You Need Emergency Care
Call 911 or go to your closest Emergency Department.
The Emergency Department is for urgent, immediate and unscheduled healthcare services and is one of several choices to receive care.
Expect Longer than Average Wait Times
Our Emergency Department is currently experiencing higher than usual volumes. This means that you can expect longer wait times. Patients are treated in order of severity, not by arrival time. We appreciate your patience and understanding.
What to bring to the Emergency Department?
- Your Ontario Health Card and additional health insurance information as well your family physician’s contact information
- All your medications in their original containers or a written list of any medications, herbal remedies and vitamins you take regularly. Don’t forget to include the dosages and frequency of medications. Consult with the emergency health team before taking anything
- Up to date healthcare information such as allergies and past health issues
- Supplies and Activities for Children: If you are coming with a baby or a child, don’t forget to stock up your baby bag with diapers, bottles, blankets, comfort items and toys or activities to keep them busy
Feeling Overwhelmed
If you need help or would like to talk to someone, support is available from the following organizations:
Lanark County Interval House & Community Support
24-Hour Crisis Line: 1-800-267-7946 or (613) 257-5960
Community Support Programs (non-emergency): 613-253-3336
https://lcih.org/contact-us/
Lanark County Sexual Assault & Domestic Violence Program
(613) 283-2330 ext. 1258 (from 8-4)
After hours call/text the on call nurse confidential phone at (613) 284-6656
www.psfdh.on.ca/sexualassault
lanarkcountysadv@psfdh.on.ca
Open Doors for Lanark Children & Youth
Carleton Place Office – 613-257-8260
Smith Falls Office – 613-283-8260
Perth Office – 613-264-1415
www.opendoors.on.ca/contact-us/
Lanark County Family & Social Services
Lanark County
99 Christie Lake Road, Perth, ON K7H 3C6
Phone: 613-267-4200
Toll Free: 1-888-9-LANARK
Fax: 613-267-2964
www.lanarkcounty.ca/en/family-and-social-services/family-and-social-services
Lanark, Leeds & Grenville Addictions & Mental Health
Smiths Falls
179 Elmsley Street N
Smiths Falls, On K7A 2H8
Phone: (613) 283-7723
Toll-Free: 1-800-361-6948
www.llgamh.ca/smiths-falls.php